Quality

Quality management

As a company delivering high-quality seafood products, we apply the highest food safety standards to all aspects of our business, from catch, processing, packaging and distribution, to product development.

Our corporate quality department, and our local quality offices and laboratories, set the highest standards and work around the clock to ensure 100 % trustworthy quality products. The teams work closely together with authorities and customers to ensure that our production facilities live up to government food safety standards at any given time.

Quality management

The objective of Royal Greenland's Quality Management System is to manage quality from the sensory (taste, smell, appearance and consistency), food safety and regulatory points of view.

The efficiency and implementation of the Quality Management System is verified by regular internal and external audits. Royal Greenland cooperates with several international certification bodies for this purpose. 

Extensive training in hygiene and quality awareness

Royal Greenland's quality system is anchored in production, where our highly qualified and quality-conscious employees ensure that everything runs according to plan. Our quality department instructs in, monitors and follows up on new initiatives. At each plant, there is extensive training in hygiene and quality awareness for employees, to ensure the highest level of safety and control.

Supplier requirements

In order to ensure the best seafood in the world for our consumers, our suppliers and partners are subject to strict requirements.

At Royal Greenland, we make very exacting requirements of our suppliers and external partners. This is because we take responsibility for each individual product. This means that any supplier wishing to work with Royal Greenland must be prepared for exhaustive inspection.

Auditing and risk assessment of new partners

Our main suppliers and external partners are chosen on the basis of a risk assessment audit. Highly-qualified auditors perform the audit according to Royal Greenland's strict requirements. We believe that this is the best way to ensure maximum food safety for our products.

Before the audit, Royal Greenland always sends a detailed form to be completed by the potential external supplier. The completed form must then always be approved by Royal Greenland's Quality Department. The form is filed and used for subsequent documentation, as well as for our inspections at the supplier's site.

Inspections

In order to ensure that our suppliers maintain high standards, they are monitored regularly. Their products are monitored and checked at the local production site. The supplier is obliged to report any deviations to Royal Greenland.

Certification

Today, certification, both by NGOs and customers, is imperative, as an integrated element of our everyday operations. At Royal Greenland, we strive to make our production as sustainable and safe as possible, living up to the strict demands of the seafood industry of today. As a consequence, we have been awarded a number of certificates.

Supplier auditing

Supplier auditing has been a regular component of retail systems and procedures for many years. Retailers have developed their own uniform standards for quality assurance and food safety. This has resulted in the following standards: the British Retail Consortium (BRC) and the International Featured Standards (IFS).

Suppliers seeking certification according to the IFS and the BRC standards are assessed by an independent certification body. In this way, all of the parties involved remain independent of each other. The certification body contributes to ensuring the credibility of the system and retailers can be confident that the system is consistent. It is not legally necessary to be certified, but the level of quality assurance is defined by the scope of the standard.

At Royal Greenland, we ensure the quality of our products through our own channels and by working with the authorities. We have also achieved certification of many of our products at various production sites. At Royal Greenland, we are continuously working to obtain more certifications.

The Marine Stewardship Council (MSC)

MSC is a global program where The MSC and their partners work to promote sustainable principles for commercial fisheries by collaborating and communicating with all links in the value chain from fisherman to consumer. The blue MSC logo is easily recognized by consumers and signifies a product is certified sustainable and that it is traceable all the way back to its origin.

The MSC environmental standards for sustainable fisheries are based on the FAO Conduct for Responsible Fisheries. The standard is constantly reviewed and monitored by an independent group of fishery experts from around the world. The MSC standard is based on three principles: sustainable fishing, minimizing environmental impact and effective control.